Regional Transportation Commission

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Performance Standard: Less than 1 complaint per 4,000 boardings

Performance Standard: At least 85% of departures at timepoints

Performance Standard: 2.0 or more boardings per revenue hour

Performance Standard: Less than 1 for every 100,000 vehicle miles

Performance Standard: At least 90% positive rating

Performance Standard: At least 85% of departures at timepoints

Performance Standard: 3.25 or more boardings per revenue hour

Performance Standard: Less than 20 minute median wait time

CO2 (lbs) pollution savings - millions

Performance Standard: Less than 1 complaint per 20,000 boardings

Performance Standard: At least 85% of departures at timepoints

Performance Standard: 21 or more boardings per revenue hour

Performance Standard: Less than 1 for every 100,000 vehicle miles

Performance Standard: More than 15,000 miles between valid mechanical road calls